Patient Forms and Accepted Insurance List
Dr. Castillo accepts insurance plans from most commercial, exchange, medicare replacement and student plans from the following insurance companies. If you do not see your insurance on the list of Dr. Castillo’s accepted insurances, call and ask if your insurance provider has recently been added. Some the treatments and procedures our office are not covered by insurance and are on an in-house pricing plan.
Before Your Visit:
You can download and print the following forms before your visit:
Accepted Insurances
Accepted Insurance Plans:
If you do not see your plan listed below, please call your insurance provider to find out if they are contracted with Dr. Castillo to provide services.
AHCCCS
United Healthcare Community Plan (APIPA)
Mercy Care
AETNA
Aetna Whole Health
Aetna Attribution – Medicare Advantage
Aetna Choice® POS (Aetna HealthFund®)
Aetna Choice® POS (Open Access)
Aetna Choice® POS II (Aetna HealthFund®)
Aetna Choice® POS II (Open Access)
Aetna Choice® POS II on the Altius Network
Aetna DC Bronze, Silver and Gold OAMC Aetna Health Network Only℠ (Open Access) on the Altius Network Aetna Health Network Only℠ (Open Access)
Aetna Health Network Option℠ (Open Access) on the Altius Network Aetna Health Network Option℠ (Open Access)
Aetna HealthFund® Aetna Health Network Only℠ (Open Access)
Aetna HealthFund® Aetna Health Network Option℠ (Open Access)
Aetna MD Bronze, Silver and Gold OAMC Aetna Medicare℠ Plan (HMO/Open Access HMO)
Aetna Medicare Plan (PPO) Atena Open Access® Elect Choice® EPO (Aetna HealthFund®)
Aetna Open Access® Managed Choice® POS (Aetna Healthfund®)
Aetna Performance Network Providers Aetna Premier Care Network Aetna Select℠ (Open Access) on the Altius Network
Aetna Select℠
Aetna Select℠ (Open Access)
Aetna Voluntary Plans Elect Choice® EPO Elect Choice® EPO (Open Access) Elect Choice® EPO (Open Access) on the Altius Network HMO HMO (Open Access) National Advantage™ Program Open Access
Aetna Select℠
(Aetna HealthFund®) Open Choice PPO® on the Altius Network Open Choice® PPO Open Choice® PPO (Aetna HealthFund®)
PCP Referral Plan (TX members only) Peak Preference HNOnly (Open Access) on the Altius Network Peak Performance
BANNER
BANNER EMPLOYED PLANS – BPHO/SELECT
Blue Cross Blue Shield
Blue Alliance
Blue Medicare Advantage (aka MediSun)
PPO Senior Supplement
MEDICARE-ALL
UNITED HEALTHCARE
AARP UNITED SENIOR – MEDICARE ADVANTAGE
Health Insurance Marketplace or State Exchanges
United Healthcare Charter/Charter Balanced United Healthcare
Charter HMO/Charter Balanced HMO/Charter Plus HMO United Healthcare Charter Plus
United Healthcare Choice United Healthcare Choice HMO/Choice Plus HMO
United Healthcare Choice Plus United Healthcare Choice Plus with Harvard Pilgrim United Healthcare Choice with Harvard Pilgrim
United Healthcare Compass/ Compass Balanced United Healthcare Compass HMO/ Compass Balanced HMO/Compass Plus HMO
United Healthcare Compass Plus
United Healthcare Core
United Healthcare Core Essential
United Healthcare Core HMO/Core Essential HMO
United Healthcare Navigate HMO/Navigate Balanced HMO/Navigate Plus HMO
United Healthcare Navigate/Navigate Balanced
United Healthcare Navigate Plus
United Healthcare Options PPO
United Healthcare Options PPO with Harvard Pilgrim
United Healthcare Passport Connect Choice
United Healthcare Passport Connect Choice Plus
United Healthcare Passport Connect Options PPO
United Healthcare Select
United Healthcare Select HMO
United Healthcare Select Plus
United Healthcare Select Plus HMO
United Healthcare Signature Value Plans
Medica Choice with United Healthcare Choice Plus
Dr. Castillo's Office Policies
Payment at Time of Service
At the time of your visit, especially for new patients, we require patient’s to present a copy of your current insurance card. If you are unable to present your card before seeing the doctor, the visit may be considered fee for services, and full payment may be collected. Some insurances require a co-payment, deductible, or co-insurance, it will be collected at the time of your visit. If you are an established patient, please verify all insurance information and notify us of any changes.
We accept cash and credit cards. We are no longer accepting checks.
Verification of Benefits
As a rule we try to verify all benefits prior to your appointment, but in some cases this is not possible. It is ultimately your responsibility to make sure you have insurance, that we are an approved provider, that you know what your benefits are, and you have supplied us with valid insurance information. When required, it is the responsibility of the patient to obtain all needed insurance referrals. In the event your insurance claim is denied, you will be responsible for the services rendered.
After Your Visit
We will file any claims with your insurance carrier. When your insurance processes the claim we will make the appropriate adjustments. You may receive a bill after the insurance has paid if your benefits require you to pay a deductible, co-payment, or co-insurance that was not previously collected at the time of service.